Customer Relations
Getting your finances back on track is not easy. In fact, it can be one of the most difficult challenges anyone faces in life. Our professional collection associates respectfully work with individuals with outstanding education-related debt. Our goal is to help reduce and retire the amount owed.
Your privacy and the protection of your information are of the utmost importance to us. Following regulations and guidelines governing the collection of debt related to obtaining a higher education, our associates are extensively trained in privacy, collection, and customer service best practices to help and protect you.
To learn more about your individual Department of Education debt currently placed with EAS, please contact us at:
Correspondence Address
Education Assistance Services, Inc.
P.O. Box 6033
Round Rock, TX 78683-6033
Payment Address
U.S. Department of Education
National Payment Center
P.O. Box 105028
Atlanta, GA 30348-5028
(800) 530-9914
Hours: Monday - Friday, 8 a.m. to 5 p.m. Central Time.
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