Client Relations

Services offered

EAS provides outstanding recovery of all debt types that a student may incur while attending the higher education institution of their choice. Our staff are experts in resolving Perkins, Nursing, and Health Profession Loans, or simply a tuition or receivable debt. EAS has the tools to help your student borrowers find solutions to resolve their debts and begin to rebuild their credit.

We believe in the consultive collection approach designed to counsel the borrower on the options available. This borrower-sensitive method of communication yields a higher resolution rate with less adverse reaction. EAS is dedicated to working with every borrower to find a satisfactory solution.

Cohort Management Program

EAS understands that an institution's Perkins cohort population is a critical group of borrowers who demand a timely resolution to issues. We have dedicated a group of top recovery counselors to work with your cohort borrowers to reduce the delinquencies through collecting payment, facilitating loan consolidation, or advising on administrative resolution methods. We share in your commitment and urgency to deliver the lowest cohort default rate possible. As an EAS partner, you can expect to receive specialized cohort reports advising you of the most up-to-date status of each of your accounts placed with us.

Additional benefits to using EAS

• High-security environment
• Billing servicer-linked
• Online placement of accounts
• Online access to borrower data
• Comprehensive reporting
• Interactive contact request form